Delivery & Returns
At Anabolic-IQ, we guarantee a smooth shipping process. This guide outlines our delivery timelines and flexible return options, ensuring you get your supplements on time.
Shipping & Exchange Terms 2024
Explore how Anabolic-IQ manages domestic shipping, our criteria for eligibility on returns, and our commitment to product quality. We detail timeframes, costs, and the specific steps required to process any damaged or incorrect items.
Anabolic-IQ Delivery Guide
1. Orders & Fulfilment
Anabolic-IQ (owned by Standupfor Limited) handles all orders with care. For any questions regarding a package, reach us at contact@anaboliciq.co.uk.
2. UK Shipping
We currently offer delivery services exclusively within the UK. All orders are processed swiftly to ensure you stay on your health journey.
3. Delivery Timelines
After dispatch, your supplements typically arrive within 2–5 business days. Please note that bank holidays may affect these timeframes.
4. Damaged Items
If your goods arrive damaged, you must notify us within 48 hours of receipt. Please provide photographic evidence and your order number for a swift resolution.
5. Incorrect Orders
Received the wrong item? Keep it sealed and contact our team immediately. We will arrange the correct shipment at no additional cost to you.
6. Return Eligibility
To maintain hygiene standards, we only accept returns for items that are completely unopened, unused, and in their original factory-sealed packaging.
7. Return Shipping
Customers are responsible for the cost of return postage. We recommend using a tracked service as we cannot be held liable for items lost in transit back to us.
8. Exchange Policy
Exchanges are available for unopened items only. Once a seal is broken, we cannot offer an exchange due to strict health and safety regulations.
9. Failed Deliveries
If a parcel is returned to us due to an incorrect address provided by the customer, a redelivery fee may apply to send the item out a second time.
10. Contact Us
For any logistics or return inquiries, please email our support desk at contact@anaboliciq.co.uk.
11. Policy Updates
We reserve the right to modify these delivery and return terms. All updates will be reflected on this page with the latest revision date.
Delivery & Returns Policy
Shipping & Delivery
We provide exclusive shipping within the UK. Once your order is processed, you can expect your supplements to arrive within 2–5 working days. We aim to get your Anabolic-IQ products to you as swiftly as possible so you can stay on track with your performance goals.
Returns Policy
Shipping within the UK only. Orders typically arrive within 2–5 working days after dispatch.
Return Eligibility
We accept returns only if items are unopened, unused, and in original sealed packaging. Please note that return shipping costs are the customer's responsibility.
Refund Policy
For safety reasons, no refunds or exchanges are available for opened or used products.
For health and safety reasons, we cannot offer refunds or exchanges for any products that have been opened or where the original seal has been broken. We appreciate your understanding in helping us maintain the highest quality standards for all our customers.